Refund policy

Return & Refund Policy

Because KT Backwoods Designs apparel is made to order, we do not accept returns or exchanges for incorrect size selections, color choices, or changes of mind.

Please carefully review your size, garment style, color, design, and personalization before placing your order.

Damaged, Defective, or Incorrect Orders

If your item arrives damaged, defective, or you receive the wrong item or design, please contact us within 7 days of delivery. We will work with you to make it right.

Photos of the item and packaging may be requested so we can review the issue.

Custom & Personalized Items

Custom or personalized products are made specifically for you and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect due to an error by KT Backwoods Designs.

Order Changes & Cancellations

Because production may begin shortly after an order is received, changes or cancellations are not guaranteed. Please contact us as soon as possible if you need to request a change.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions

If you have a problem with your order, please contact KT Backwoods Designs. We want to make sure issues involving damaged, defective, or incorrect items are handled appropriately.