Frequently Asked Questions
How does Build Your Apparel work?
Choose your design placement, select one of our KT Backwoods Designs, add optional sleeve artwork, then choose your apparel type, color, and size. Review your selections before adding the item to your cart.
What is the difference between Build Your Apparel and a Custom Order?
Build Your Apparel is for using one of our existing KT Backwoods Designs. If you have a new idea, special wording, business or team apparel, or something you do not see on the website, use the Custom Order Request form.
How much are sleeve add-ons?
A left sleeve is $3, a right sleeve is $3, and both sleeves are $6. Choose your sleeve option first, then select the sleeve design you want.
How long does an order take?
Most made-to-order apparel requires approximately 3–5 business days for production before shipping. Large or custom orders may take longer.
How much is shipping?
Orders under $100 are charged a flat $8 shipping fee. Orders of $100 or more qualify for free standard shipping.
Can I return or exchange my order?
Because apparel is made to order, returns or exchanges are not accepted for incorrect size selections, color choices, or changes of mind. If your order arrives damaged, defective, or incorrect, contact KT Backwoods Designs within 7 days of delivery so we can help make it right.
How should I wash printed apparel?
For best results, turn the garment inside out, wash in cold water with similar colors, avoid bleach, and tumble dry low or hang dry. Do not iron directly over the printed design.
Will the colors look exactly the same as they do on my screen?
Screen settings can make colors appear slightly different. Garment and print colors may vary slightly from what you see online.
Can I request a design that is not listed?
Yes. Use the Custom Order Request page and tell us what you are looking for. We will review the request and follow up with availability, pricing, and next steps.
Can I change or cancel an order?
Production may begin shortly after an order is placed, so changes and cancellations are not guaranteed. Contact us as soon as possible if you need to request a change.